Since established for more than 30 years, Tecom always persists in high quality, cost control and production process. Its know-how in networking technologies as well as capabilities in business communication system, IP Phone, GPON, PLC, e-Home have made to expand the product range from Consumer to Enterprise telecommunication system. The electronic automated system of supply-chain will also stable the information system of management for the development stages form product design to production line. Tecom puts emphasis on four points:

  • Top-class equipment, valuable technologies and expertise in production process
  • Strict manufacturing and testing to reduce the production cost
  • Good use and promotion for software & hardware human resource
  • Persistent improvement on operational procedures

Tecom always sustains engineering services:

  • Cost-down of Current Models
    • Parts sourcing, Production saving, ASIC’s for more integration and lower parts-count, adaptation to newer platforms, Tooling
  • Sustain The Life-Cycle of Current Models
    • Re-engineering to solve EOL problems; Adaptation to New-gen Chipsets with backward-compatibility
  • Sustain The Customer Base
    • Add-on modules to upgrade current feature packages and functional capabilities


Major Facilities:

  • Headquarters, Hsinchu, Taiwan
    • Sales, Core Technologies Divisions, NPI, PE, Strategic Purchasing
  • Nankang, Taipei, Taiwan
    • Sales, Customer Service, Software R&D Center
  • Wuhan RD Center, China
    • Applications Software Center
  • Dong-Guan Factory Park, China
    • Contract Manufacturing Service

Manufacturing Excellence

Hsinchu, Taiwan Plant

  • The Hsinchu plant specializes in high mix, low volume, highly complex product designs Facilities:
  • SMT lines of Panasonic, Universal and Sanyo pick and place machines
  • RRH production lines
  • IDU shelf production lines
  • New product pilot run lines

DongGong, China Plant

  • Specializes in low mix, high volume, standard complexity product designs
  • Facilities:
  • SMT Lines
  • Main Services: Turn-key PCBA and Box Build

Focus Technology

  • Carrier-grade Voice
  • IP Phone, IP-PBX
  • Broadband : GPON, VDSL, Powerline
  • Consumer: IP video Intercoms, Smart Home System, Smartphone Docks
  • Process and Quality: P-Process and Agile PLM System, ISO 9001/ISO 14001/TL9000/OHSAS 18001/RoHS


Tecom was certified to ISO 9001 since 1992. Tecom follows ISO Quality management principles underlying the ISO 9000 series for our customers.  It  gives an overview of these principles and shows how, collectively, they can form a basis for performance improvement and organizational excellence.

  • Principle 1 – Customer focus: Tecom depends on its customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations.
  • Principle 2 – Leadership: Tecom establishes unity of purpose and direction of the organization. It should create and maintain the internal environment in which people can become fully involved in achieving the its objectives.
  • Principle 3 – Involvement of people: Tecom’s staff at all levels are the essence of an organization and our full involvement enables our abilities to be used for the organization’s benefit.
  • Principle 4 – Process approach: A desired result is achieved more efficiently when activities and related resources are managed as a process.
  • Principle 5 – System approach to management: Identifying, understanding and managing interrelated processes as a system contributes to the Tecom’s effectiveness and efficiency in achieving its objectives.
  • Principle 6 – Continual improvement: Continual improvement of the Tecom’s overall performance should be a permanent objective of the organization.
  • Principle 7 – Factual approach to decision making: Effective decisions are based on the analysis of data and information
  • Principle 8 – Mutually beneficial supplier relationships: Tecom and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value


Tecom was certified to ISO 14001 since 1998. Tecom follows its strict operational process for its every product line. Its environmental policy will make the staff to estimate the impact on the environment of each step.

Tecom’s environmental policy is based on the principle that excellence in these areas maximizes the long term value to its employees, communities, customers, shareholders and the environment. Tecom ensures leadership through concern for this key area of performance in its culture, strategies, plant and process design and operation, and in its product design, presentation, transportation, and technical support.

The bases of Tcom’s operating philosophy are:

  • Tecom will be recognized leaders in its industry in the development and commercialization of cost effective products and process that have value to our customers, are safer to produce and/or handle, and have a lower impact on the environment and its sustainability.
  • Tecom will create a working environment where all its employees seek to drive even lower the potential for injuries and health risks to themselves and their colleagues, to its contractors, to the communities in which Tecom operates or through which its products are transported, and to its customers. Tecom will do this through continuously improving its plant designs, our working practices, and the training it gives to all involved with its products and processes.
  • Tecom will continuously improve the environmental performance of its operations, and consider the long term cost and benefit when making decisions about investment. Tecom will share information on its environmental performance with the community upon request.
  • Tecom will have a positive impact on its local communities though stringent control and reduction of emissions, through partnerships to improve awareness and emergency preparedness, and through partnerships to improve the local environment.