Process & Quality

At Tecom, we fully recognize the importance of product quality as a key successful factor in winning market share.

• Product quality through quality design in product and process

• Professional and systematic production and quality management

• Advanced auto test and inspection process without human interference

• Foolproof (mistake prevention) through strict SFCS (Shop Floor Control Systems)

• Experienced factory management staff with trained and disciplined labor

Our product,process,factory,management system all fulfill these approaches as evident from our proven history of 12M sets of broadband product shipment without epidemic failure and major RMA.

Tecom's Quality Management System (QMS):

• Follows ISO 9000 and TL 9000 standards

• Quality manual to define the implementation guidelines for every element defined in the ISO/TL 9000 standards

• Written procedure and record for all operations

• PDCA management cycle

• Improvement philosophy

• Internal and external auditing to maintain and develop Tecom's QMS

Quality Standard

Certifications

• BABT Approved since 1990

• ISO 9001 Certified since 1992

• ISO 14001 Certified since 1998

• TL 9000 Certified since 2001

• OHSAS 18001 since 2004

• RoHS Ready since Mid 2005